Business-grade Telecoms with a proven track-record

Since the early 1990s, small and medium-sized businesses have relied on our network technology to provide reliable, business-grade telecoms solutions. Many have used our product family to provide important functions for mission-critical business applications.

We believe in supplying innovative yet affordable telecoms products. Working closely with our research & development partners, DotcomTelecom deliver cost-effective numbers and services that address business challenges and help companies to work smarter on a day-to-day basis.

Innovation remained our strength through the 1990′s, but it’s our user-focus and real-world orientation that really sets us apart. Our entire product range has been tested and refined in-the-field by successful companies.

Business ethics

DotcomTelecom aims to deliver high quality services that are focused clearly and based around customer needs. Our approach is built on transparency, accessibility, honesty and professional pride. We value our customers and will treat any enquiries or complaints with care and professionalism.

Our network: Powerful, reliable and well-connected

Our network services are based in the City of London. Our systems are highly-automated, self-monitoring and highly-reliable. Because of this, we can spend more time helping you get the most from our services – and deliver new, market-leading ways to help you to succeed.

Interconnects and carriers

Leveraging our own network capabilities and partner networks, we benefit from using six primary interconnects from a mix of Level 1 carriers and innovative companies (including BT Wholesale, BandX, Telecom 1 and Citrus), and employ technologies from Nokia, Ericsson and Telsys. Our ability to choose from alternative carriers lets us select the best quality call route and provide routing redundancy and fault tolerance.

Driven by innovation

Our track-record proves our ability to deliver ground-breaking services, and includes several ‘world-firsts‘.

We’ve used our own GenX software to get the greatest value out of industry-leading products from other top network vendors. Developed from the outset with a focus on quality and economic efficiency, GenX offers telecoms solutions that are high-performance and competitively-priced.

In 2008 GenX was superseded by GenY, offering the economies of VOIP, backed by the reliability of instant PSTN fall-back. When it comes to cost efficiency, customers really notice the difference.

Making life easier with ‘high convenience’ services

Our technologies provide extra convenience for customers, making it simple to view usage logs, read messages, check account details and pay bills. Please contact us if you want to know more about our network.