Call Handling Services For Every Business
DotcomTelecom’s numbers are among the most competitively-priced in the market, but include as standard features other companies make you pay for. Take a look at the figures: we challenge you to find anyone offering better value for money.
In the case of 0800 (freephone) numbers, for example, DotcomTelecom wins hands-down.
| The 0800 Cost Comparison Challenge | ||||
| BT | DotcomTelecom | A cheap web co. | ||
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| Signup | £300 | £0 | £9 – £20 | |
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| Annual rent | £359.40 | £60 | £5* – £240 *But minimum usage of £5/month upwards |
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| Call charges / minute | 8.5p | 2.2p – 2.0p | 4.9p – 20p | |
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| Customer support desk | 5 mins on average, via a voice-menu maze | Max 4 rings, human answers. Immediate solution in 90% of cases | Leave voicemail (if the cheap web company even has a support phone number). Await response | |
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| Web controls | No | Included free. Immediate divert. Real-time call records | Chargeable extra (up to £10/redivert). Takes up to 24 hours. Itemised call surcharges | |
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| Choose your own number | No | Yes | Not usually | |
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| Prices are quoted in £ and exclude VAT | Source: DML January 2006 | |||
Standard features included for free
Many other companies charge extra for features that we include ‘as standard‘.
| Online call records | Included free |
| Web-based controls | Included free |
| Unlimited change of diverts | Included free |
| Multiple destinations for Unified Messaging | Included free |
| Ability to resend your own messages | Included free |
| Diversion ability to mobiles and overseas | Included free (exceptConnect: Cost-effective worldwide call forwarding, by PSTN and VoIP) |
Pick a special number, without a ‘special price’
Easy-to-remember ‘gold numbers’ are naturally more expensive, but you may find a number that’s unique to you or your business without a heavy premium.
For example:
- Your number may include an alphanumeric sequence that fits your company number or industry
- The number you pick may be almost identical to your existing number, so it’s easy for people to remember.
See our choice of numbers , select a number type, and use the number-chooser to pick a number. Try out some sequences and find one that meets your needs.
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